Service Uptime Guarantee in Cloud Web Hosting
We guarantee 99.9% network uptime for each cloud web hosting account on our servers. We use a high-tech cloud Internet hosting platform in which every single part of the hosting service is addressed by a different group of web servers, thus if one machine fails, the other ones in the cluster are going to take over instantly. The cloud platform also decreases the overall load tremendously, therefore the hosting service is far more stable in comparison with a service through which everything runs on one machine and your websites are going to perform in the very best way. We also have redundant Internet lines and diesel-powered backup generators to make sure that your internet sites will remain online no matter what. Software and hardware firewalls guarantee the adequate performance of the servers in case there is DDoS attacks whereas in the case of any software issue, we have professionals checking the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
If you buy a semi-dedicated server package from us, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be created on a cutting-edge cloud hosting platform with a load-balancing system that basically eradicates any kind of downtime. The files, e-mails, stats and databases are all handled by their own clusters of web servers, so even when there is an issue one web server, your internet sites will not be affected in any way. This enables us to offer you a way more stable web hosting service compared to businesses that run everything on one machine where a problem with a single service can take the entire web server down. To protect yourself from infrastructure issues, our data centers use a number of Internet providers and powerful diesel generators, so no matter what happens, the servers will keep working with no disturbances and your sites will remain functioning. Any software issues are going to be addressed immediately by our competent team of professionals which keep an eye on all web servers 24/7.
Service Uptime Guarantee in VPS
Our Virtual Private Server packages feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by redundant Internet providers and diesel-powered backup generators. Additionally, we employ new hardware for the physical servers where the VPS accounts are set up to steer clear of any chance of hardware dysfunction and each part has been tested substantially. The safety of your information is ensured by using enterprise-level hard disks working in RAID and the uptime guarantee time includes all routine maintenance procedures, so your Internet sites shall be functioning basically without any interruptions. Our experienced admins will resolve promptly any software issue which may appear, so even if there's an issue with another virtual private server account on the physical server, your VPS shall not be affected. The server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide you with an exceedingly dependable hosting service.
Service Uptime Guarantee in Dedicated Hosting
When you purchase a dedicated server through our company, we guarantee that it's going to be functioning a minimum of 99.9% of the time. To begin with, your hosting server will be built with new and extensively tested hardware components and we'll not do any compromises about this. Our data center in the core of Chicago provides powerful diesel backup generators, so even in the case of a power outage your server will still be working and with a number of redundant Internet service providers, your web sites will be available if there is any connection issue. In case there is any unforeseen conditions, we have skilled system admins that keep track of all web servers constantly and they can take action instantly to eradicate the issue in a very timely manner. Last but not least, our web servers have hardware and software firewalls to prevent the unwelcome traffic when it comes to a DDoS attack.