Live Chat Support in Cloud Web Hosting
As we believe that a great number of problems are quickly resolved when you talk to a live person, we provide a live chat service for all of our potential and active customers. The chat is online every day and our customer support agents will help you with a variety of questions and issues. If you are not our customer yet, you'll be able to find out more about our cloud web hosting packages and the hosting platform in general so that you can make sure that your web sites will operate effectively on our servers. In case you already have an account and you have some questions or you have any problems with any of our services, you'll be able to join us on our live chat and we will supply you with the necessary details or help you troubleshoot the problem. You'll need to open a trouble ticket for some problems that need longer time or the expertise of a system administrator, still for a number of common problems you can receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We have a live chat service that is available to all of our prospective and current clients. In case you are looking for a new web hosting account, you are able to chat in real time to one of our representatives and receive more info about our Linux semi-dedicated packages in order to select the right plan for your web sites. If you already own an account with us, we will support you in a very timely manner with billing, general and first-level techmatters. Although in some instances you may have to open a ticket since there're situations that cannot be resolved through a live chat, we can assist you with various standard tasks, for instance setting up an e-mail account in an email client or redirecting one domain name to another one. This way, you'll receive prompt support and you'll save many hours.