In case you've ever had a cloud web hosting account before or you've dealt with any other online service, you are probably aware from your own experience that for many things it's better to speak with a live person over the phone rather than exchange tickets or email messages. If you want to learn more about a specific service before you purchase it or in case something small-scale needs to be made, for instance, it is far easier and quicker to get it done in real time. If you are able to get hold of representatives by phone, it's very likely that you are using the services of a real web hosting supplier, not just a reseller. The type of support that you'll get over the phone may differ between different providers - from general issues to experienced tech support. Typically the majority of providers will offer you pre-sales assistance and 1st level telephone support, while more complex tech issues are resolved through email and / or tickets.

Phone Support in Cloud Web Hosting

If you decide to use one of our cloud web hosting, you will be able to get hold of our support team over the telephone for 14 hours per day. We can help you choose the perfect package for your websites as we are aware that it's better to discuss this kind of issues with a live person. In case you already own an account, we can help you with any kind of sales/billing questions as well as general matters, even with some technical situations which don't require a lot of time or escalation to a system administrator because it will be better to open a ticket for time-consuming problems in order to have the communication in a single place. We now have telephone numbers in the US, the UK and Australia, so you'll be able to call the one you prefer and speak with one of our representatives.

Phone Support in Semi-dedicated Hosting

With 14 hours-a-day telephone support, you can be certain that there is always someone to help you when you have any queries about the semi-dedicated server plans that we supply. Whether you want to find out more about our plans, you have some billing issue or some general issue, you can just give us a call. Though some more technical issues may need a ticket in order to give time to our tech support crew to analyze, we're able to help you with countless tech questions over the phone as well, saving you precious time and efforts. As we have data centers on three different continents - in the United states of America, the UK and Australia, we have local telephone lines in all of these countries as well. In case you're in another country, we also have a global number where you will be able to reach us.