Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Guarantee

  • Our team of professionals will try their best to respond to your advice requests within up to 1 hour. If, however, the problem you have come across calls for some help from our Administrators’ =Team,= we will forward the ticket to the administrator on duty and will post a note to inform you.

  • Top quality support service
  • Expert Tech Support Service

  • We provide you with 24x7x365 customer help and support via a super–fast ticket platform integrated into your Control Panel. You may write to us all the time about any of the software packages that come pre–installed on the virtual server, such as the selected Linux distribution, the server management panel and our in–house created Site Control Panel.

  • Intuitive help center
  • An Intuitive Help Zone

  • Each section of the Site Control Panel that is provided at no cost with your VPS gives an included collection of articles. You will find a collection of illustrative how–to articles and reviews and an array of step by step video guides that display all the basic site management responsibilities. You can find them by clicking on the Help or Video control keys in the top right corner of each Control Panel section.